Our team’s extensive background and the mixture of knowledge experience of
Talikos Ltd, constitutes the backbone of the company’s core standards in providing value added services to our clients in matching their business requirements.

The company has been structured to combine the skills and expertise of our team focusing on the following:

• Product Integration
• Adapter Development
• Customized Synchronization Solution Development
• Support

We can deploy our highly skilled development team anywhere in the world to assist your organization’s integration needs. Offshore development facilities are also available which also includes tailor made product customizations, in order to meet the different challenges faced by our international clients.

Skill sets include: Project Management, Senior Technical Architects, Software Engineers (J2EE, Application Servers, Siebel, Lotus Notes developers), QA Testers.

Offshore Coordination Services

Talikos Ltd. Project Managers and Architects have had many years experience with cross-border projects. A clear understanding of process, technical and cultural aspects of a project provide the "glue" between offshore facilities and local onshore businesses. Talikos Ltd. staff work closely with local business lines and offshore partners to ensure seamless development processes and high quality deliverables.

Our local free call numbers are available for any business and technical support needed by our clients.

Deployment Methodology

Assessment Stage

Product Configuration (Siebel to Lotus Notes)
Siebel SRF & object configuration, Mapping updates, Lotus Notes infrastructure recommendations, ese install guide/plan

Project Planning
Project schedule, Internal/external staffing, Development & support staff structure, Status reporting, Rollout plan

Support
Support SLA, Access to ese knowledge base, Support scripts & workflow (Help Desk), Organization support capability score

Organization Infrastructure Preparation
eseSync™ product install, Development & Test Environment (Siebel & Lotus Notes), Validation, Production infrastructure installation plan

Product Customizations
Configure Siebel SRF, Configure core mappings, Integration testing, User Acceptance Test (UAT), Production application installation plan

Production Migration
Production installation plan review/test run, Communication plan and execution, Production migration, Production validation

Support
System & application monitoring, Rollout technical support, Internal staff handover/training, Support call logs/tracking, System monitoring